FREQUENTLY ASKED QUESTIONS
Absolutely. All our gemstones are 100% natural and ethically sourced from trusted miners in Sri Lanka. We ensure each gem meets international standards for authenticity, clarity, and ethical mining practices.
Yes. Every gemstone you purchase from Ceylon RP Gems comes with an internationally recognized certification from reputed gemological laboratories, confirming its authenticity and key characteristics.
Of course. We specialize in personalized sourcing. If you're looking for a specific size, cut, or rare gemstone, simply contact us here, and our team will source it directly from local mines or our trusted partners.
Yes, we do. We offer secure international shipping with tracking. All gemstones are carefully packaged to ensure safe delivery worldwide. Shipping times may vary based on your location.
We offer a 7-day return/exchange policy for eligible items. If your gemstone arrives damaged or doesn't meet expectations, contact us within 7 days of delivery. Conditions apply, and custom orders may not be refundable.
